The month of February has brought with it, fewer days, Valentine’s Day and the tube strike. In the height of the strike Robyn and I went to Sabio HQ to meet with Claire Clifford, Head of Human Resources, to discuss their recruitment processes, ATS systems, PSL management and of course, TalentPuzzle.
Sabio is an innovative communications and contact centre services company. Headquartered in London they also have offices in Glasgow and Singapore. The recruitment team is tasked with the unenviable job of having to source some pretty niche, technical roles.
Sabio came to TalentPuzzle to help fill some very niche roles particularly in their Glasgow offices. As a result TalentPuzzle was added to their PSL list meaning the HR team had access to an additional 600 agencies located across the country.
As many of Sabio’s more technical roles are based in their Glasgow Support Centre, the challenge was to find the right talent within the area. As TalentPuzzle has an expanding directory of agencies covering the UK we have ventured to increase the number of local agencies that Sabio have access to for their positions in Glasgow.
At present Sabio use Zoho an ATS system that TalentPuzzle currently integrates with so the team only have to deal with their system and we take care of the rest. So far the integration has proven to be smooth and time efficient for the team.
‘Working with TalentPuzzle saves us so much time and is proving to be cost effective. We have been able to develop long term relationships with agencies that we may never have found before and they have been great. It’s a great resource.’
Claire Clifford, Head of Human Resources, Sabio
As it stands the PSL are doing well, but the Sabio HR team has built up some great relationships with a few of the agencies through TalentPuzzle which has resulted in much higher quality CV’s coming through and converting to interviews and placements.
We hope that this positive tangent continues and that TalentPuzzle can continue to be of great use to Sabio and many companies like it in the future.